Sled-Parts.com Return Policy

What is your return policy?
If you are not completely satisfied with an item, Sled-Parts will provide an exchange or refund for products returned within 10 days. The customer is responsible for the return shipping and handling. All products must be in new, unused condition and must be in its original packaging to receive a full refund. Merchandise not returned in the original condition in which it was shipped may be subject to a restocking fee.  Restocking fee is 15% of item cost.

How do I return my product?
We recommend that you use UPS standard delivery or USPS Insured Priority Mail .

Who pays shipping on returned items?
The customer is responsible for the cost of the shipping to return an item to us. In the case of an exchange, no additional shipping fee is charged when we ship you the exchanged item.

How long does it take for an exchange or refund?
We make every attempt to process all returns within 48 hours of receipt in our warehouse.

Please call or email us if you have any questions.